At Barlic Digital Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
We may collect the following types of information:
- Personal identification information — Name, email address, phone number, company name, and any other details you provide through our contact forms or service enquiries.
- Usage data — Information your browser sends whenever you visit our website, including your IP address, browser type and version, pages visited, time and date of your visit, and time spent on pages.
- Cookies and tracking data — We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
- Marketing data — If you engage us for advertising management services (Google Ads, Meta Ads, TikTok Ads), we may handle audience data, campaign performance data, and conversion data on your behalf as a data processor.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our services
- To respond to your enquiries, questions, and requests
- To send you updates, marketing communications, and information about our services (you may opt out at any time)
- To process transactions and send related information, including purchase confirmations and invoices
- To monitor and analyse usage and trends to improve your experience on our website
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with applicable legal obligations
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We process your data on the following legal bases:
- Contract performance — Processing necessary to fulfil our contractual obligations to you
- Legitimate interests — Processing necessary for our legitimate business interests, provided your rights do not override these
- Consent — Where you have given us explicit consent to process your data for a specific purpose
- Legal obligation — Where we are required to process your data to comply with a legal obligation
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers — Third-party vendors who assist us in operating our website and delivering our services (e.g., hosting providers, email platforms, analytics tools), bound by confidentiality agreements
- Advertising platforms — Where we manage paid media on your behalf, we interact with platforms such as Google, Meta, and TikTok in accordance with their respective privacy policies
- Legal requirements — If required by law or in response to valid requests by public authorities (e.g., a court or government agency)
- Business transfers — In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small files placed on your device. You can control the use of cookies at the individual browser level. Types of cookies we use:
- Essential cookies — Required for the website to function properly
- Analytics cookies — Help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing cookies — Used to track visitors across websites to enable relevant advertising
You may opt out of analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client project data is retained for a minimum of 3 years for contractual and accounting purposes. You may request deletion of your data at any time (subject to legal obligations).
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), restricted access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — Request a copy of the personal data we hold about you
- Right to rectification — Request correction of inaccurate or incomplete data
- Right to erasure — Request deletion of your personal data ("right to be forgotten")
- Right to restrict processing — Request that we limit how we use your data
- Right to data portability — Request transfer of your data to another organisation
- Right to object — Object to our processing of your data for direct marketing
- Right to withdraw consent — Where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at privacy@barlic.digital. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately and we will take steps to remove that information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@barlic.digital
- Website: barlic.digital/contact